Shipping policy

Shipping Times

 

***Orders are shipping with extended processing times (up to 10 days). Thanks for your patience!***

 

Estimated delivery time is 6–10 business days, depending on your local carrier and destination.

Shipping timelines may be extended during peak periods such as Black Friday, Cyber Monday, and the Christmas holiday season.

All orders ship with a tracking number, and free tracking updates are available when you sign up for carrier notifications.

 

 

Domestic vs. International Shipping

 

Domestic Shipping (Canada & United States)

 

Orders shipping within Canada and the United States generally arrive within the stated 6–10 business day timeframe after processing.

Carrier delays, weather events, or high-volume periods may affect delivery timelines.

 

 

International Shipping

 

Orders shipped outside of Canada and the United States may require additional transit time due to customs processing and local carrier handling.

International delivery timelines can vary significantly based on:

 

  • Destination country

  • Local postal service or courier

  • Customs clearance procedures

 

Estimated delivery times are not guaranteed for international shipments.

 

 

Customs, Duties & Taxes

 

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the purchase price or shipping cost and are collected by the carrier or local customs authority upon delivery.

BEST GRIPS. EVER.® has no control over these charges and cannot predict their amount. Failure to pay required customs fees may result in delayed delivery, returned packages, or disposal by the carrier, which are not eligible for refund.

 

 

Shipping Upgrades

 

Shipping upgrades are available at checkout.

If you need to upgrade or downgrade your shipping method after placing an order, please contact us as soon as possible at info@bestgripsever.com.

Once a shipping confirmation has been sent, shipping selections can no longer be changed.

 

 

Address Changes

 

Address changes can be requested before a shipping confirmation is issued.

Once an order has shipped, we are unable to modify the delivery address. Carrier details will be included in your shipping notification so you may contact them directly for assistance.

 

 

Carrier Responsibility & Delivery Issues

 

BEST GRIPS. EVER.® is not responsible for:

  • Delays caused by shipping carriers or customs processing

  • Lost, held, or redirected shipments

  • Incorrect delivery due to an address entered incorrectly at checkout

  • Delivery tariffs, duties, taxes, or additional carrier-imposed fees

 

If your order has not arrived, please contact the carrier listed in your shipping confirmation first, as they will have the most accurate delivery information.

 

 

Missing or Lost Packages

 

If a package is marked as delivered but not received, or is deemed lost by the carrier, a refund or replacement may be issued only after a completed affidavit of non-receipt is signed by the recipient and returned to BEST GRIPS. EVER.® via email.


We’ll guide you through the process and help resolve the issue as quickly as possible.

 

 

Need Help?

 

Look — we’re pretty cool people to deal with. If you have a concern, reach out and we’ll do everything we can to help in a fair and honest manner.


📧 info@bestgripsever.com